This video provides an alternate, lecture-based explanation of how interface metaphors shape the conceptual models users form about a system — directly supporting MO2, which requires students to explain how mismatches between a user's mental model and a system's actual behavior lead to systematic errors. By illustrating how well- or poorly-chosen metaphors influence the accuracy of users' mental models, the video also reinforces MO5, helping students internalize design principles they must reflect in their own low-to-mid fidelity prototypes.
Added July 10, 2026