This video lecture serves as an alternate or supplementary explanation of user-centered design concepts, helping students build the foundational knowledge needed to achieve MO2 by exploring how user cognition and behavior can diverge from system assumptions, leading to errors. It also supports MO1 by contextualizing human memory and cognitive constraints within the broader goal of understanding users, giving students a cohesive framework before engaging with more applied outcomes such as MO3 and MO5.
Added July 10, 2026